Privacy Policy
Last updated: 2025. Victoria Logistics Pty Ltd (ABN 80 702 153 026), Perth, Western Australia.
1. Overview
Victoria Logistics Pty Ltd is committed to protecting the privacy of individuals whose personal information we collect. This Privacy Policy explains how we handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Information We Collect
We may collect personal information including names, business contact details, email addresses, delivery and pickup addresses, and information necessary to provide logistics and supply chain services. We only collect information that is reasonably necessary for our business functions and activities.
3. How We Collect Information
Personal information is generally collected directly from you when you enquire about our services, request a quote, enter into a service agreement, or correspond with us by email or through our website.
4. Use of Personal Information
We use personal information to provide and improve our services, respond to enquiries, prepare quotes, manage bookings and deliveries, issue invoices, and comply with legal and regulatory obligations. We will not use personal information for purposes other than those for which it was collected, unless you consent or the use is permitted by law.
5. Disclosure
We may disclose personal information to third-party carriers, subcontractors, and service providers who assist us in delivering our logistics services, and where required by law. We take reasonable steps to ensure any third parties handle personal information in accordance with the APPs.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
7. Access and Correction
You may request access to the personal information we hold about you, or request corrections to it, by contacting us using the details below. We will respond within a reasonable timeframe.
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and measure site performance. You may adjust your browser settings to refuse cookies; doing so may affect some website functionality.
9. Complaints
If you believe we have breached the APPs or this policy, please contact us. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Contact Us
For privacy enquiries, please contact Victoria Logistics Pty Ltd (ABN 80 702 153 026) by email at ceo@victorialogistics.site or via our contact page.